Identified - We are currently experiencing an issue where smishing (SMS phishing) reporting is not functioning as expected for users on devices running iOS 26. This is due to a significant redesign of the iOS SMS app by Apple in iOS 26, which has unfortunately removed the option to report phishing SMS from the messaging application. Our team is actively in contact with Apple regarding this matter and working to restore full functionality for smishing reporting on iOS 26. We apologize for any inconvenience this may cause. Sep 16, 2025 - 11:22 EEST
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Monitoring - A fix has been implemented and we are monitoring closely to ensure the issue is resolved.Impact: The issue has been mitigated and customers are now able to use Payment Gateway Processing as expected.Reported Start Time: 23 October 2025 08:55 GMT Reported End Time: 23 October 2025 13:12 GMT Next Update: As current status changes.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: INC22515983 Oct 23, 2025 - 15:15 UTC
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Monitoring - We're seeing increased iOS submission times. Looks like there's some slowness on Apple's side. Oct 22, 2025 - 06:49 PDT
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 25, 2025 - 12:00 BST
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**Summary** A subset of customers in EDU domains are experiencing issues accessing Gmail mobile applications. **Description** We are experiencing an issue with Gmail beginning on Friday, 2025-10-24 10:45 PDT. Our engineering team has identified the root cause and implemented mitigation measures. And, currently we are monitoring the status of mitigation. We will provide an update by Monday, 2025-10-27 11:00 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms** Affected customers may have experienced issues accessing Gmail mobile applications. Gmail web access is unaffected. **Workaround** Customers can access Gmail from the web browser.
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Identified - The issue has been identified and a fix is being implemented. Oct 25, 2025 - 10:57 UTC
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Identified - The issue has been identified and a fix is being implemented. Sep 30, 2025 - 21:02 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 25, 2025 - 13:00 UTC
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We've updated our status page to improve how we communicate during incidents. The new status page is available at https://paddlestatus.com/ Depending on how you receive notifications, you may need to take action to continue getting status updates. Slack subscribers: You’ll need to resubscribe to continue receiving Slack notifications. Visit paddlestatus.com, click “Subscribe to updates,” and follow the instructions to set up Slack. Email subscribers: No action is needed if you’re already signed up. The format of emails may look slightly different, but you’ll continue receiving all key status updates. RSS feed subscribers: Please update your RSS URL * from: https://paddle.status.io/pages/58b845a59243e72262001ccf/rss * to: https://paddlestatus.com/slack.rss If you have any questions, we’re here to help at sellers@paddle.com
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Update - Both Holesky and Sepolia upgrades were successful and have been marked as operational. We will continue monitoring for client fixes and updates. Our focus now shifts to the Hoodi testnet.As a reminder:Scheduled Hard Fork dates:- Hoodi: October 28, 2025Infrastructure Rollout Dates:- Hoodi: October 24, 2025 Oct 20, 2025 - 20:52 UTC
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Identified - We identified an issue with our Danske Bank (Personal) bank feed which is offered through Plaid and GoCardless. As a result, we are seeing issues with customers onboarding with Danske Bank.The products/services affected are:Sage 50 Accounts UKISage BC AccountingSage Individual Oct 24, 2025 - 13:57 UTC
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Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. Oct 25, 2025 - 00:19 PDT
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Monitoring - Our underlying carrier partner have fixed the issue where a subset of users experiencing issues with inbound and outbound calls. We will continue to monitor and provide updates as soon as there is more information to share. Oct 25, 2025 - 03:04 PDT
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Cybersource
**Summary** A subset of customers in EDU domains are experiencing issues accessing Gmail mobile applications. **Description** We are experiencing an issue with Gmail beginning on Friday, 2025-10-24 10:45 PDT. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2025-10-24 20:30 PDT with current details. **Symptoms** Affected customers are experiencing issues accessing Gmail mobile applications. Gmail web access is unaffected. **Workaround** Customers can access Gmail from the web browser.
Google Workspace
Hevo
Sage Intacct
Twilio
A subset of users are experiencing issues with Inbound and Outbound calls in Israel region.
Zoom
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